Terms & Condition
The Company is Responsible for only those services which are charged
from the guest. All other services which are not paid by the guest to the
Company are suggested services and company is nowhere bound to
provide that service or pay the cost for the same.
Unavoidable Circumstances
If due to reasons beyond our control like riots, flood, accidents or any
other natural or man-made calamities, the program of the tour has to be
changed or extended, the additional expenditure for the same will have to
be borne by the passengers. As if any passengers, has to leave the tour
mid-way, due to any reasons like death of relative, or illness or any other
reasons, there shall be no refund for the remaining portion of the tour.
Complaints During The Tour
If the passenger has any complaints regarding our service like hotels,
house boats, transport etc are advised to inform immediately
at +918803046435 so that the same be readdressed on the spot. No
complaints or refund for the same be entertained after the tour programs.
Reservation Policy
Confirmation of the packages is subject to receipt of 100% Payment: 50%
of the payment as advance and rest of the amount on or before 10 days of
the tour date otherwise booking will be released automatically without
any further intimation from our end.
In case when the trip is booked only within 10 days of the tour date 100%
of the payment has to be made while booking.
Check-in & Check-out Policy
Early check-in or late check-out is subject to availability and may be
chargeable by the hotel. The standard check-in time is 1300hrs and the
standard check-out time is 1200hrs
Cancellation Policy
1. If Air Tickets has been booked by us 100% of the ticket amount will be
deducted if the fare is non-refundable.
2. Within 60 Days prior to arrival date of the tour packages/Hotel
Booking/Transportation: 25% Retention of the Tour Cost.
3. Within 15 Days prior to arrival date of the tour packages/Hotel
Booking/Transportation: 50% Retention of the Tour Cost.
4. Within 7 Days prior to arrival date of the tour packages/Hotel
Booking/Transportation:100% Retention of the Tour Cost.
Payment Policy
You are requested to pay 50% an advance payment enabling us to confirm
your FIT or GIT bookings within 48 Hours and 50% payment before the
date of Arrival otherwise booking will be released without any further
information from our end
Child Policy
1. 0 To 5 Years without Bed Complimentary
2. Child above 5 to 12 years is Chargeable as per Extra Bed
OTHER INFORMATION As discussed with you, the details related to your query are as below;
Sonamarg: After Sonamarg, there is a Point called Zero point away from
Sonamarg, Thajiwas Glacier and activities like Fish Point (Under Water
Balloon Ride). There is only a Union Cab, Charges for Union Cab: 3500/-to 5000/-
(Negotiable)
Gulmarg: Gondola Ride is there (Rope Way). In
Gondola, you will find Snow and other activities related to snow. Tickets Are fixed as
per Govt. fare i.e. Rs. 780 for 1st phase & 920 for 2nd phase.
Pahalgam: Chandanwari, Aru Valley & Betaab Valley is there, where only
Union Taxi is allowed and the fare as per the vehicle rates starts from
1250 to 2100 (Depends on Points).
BAISERAN is the best place to visit in Pahalgam though it is not a snow
covered area but the place have its own natural beauty. Either you go by
walk or by Horse Riding, and other activities is there.
Additional Information:
1.) In Katra for Pithu / Palki / Pony services Municipal Committee Katra has fixed the
rates and they are displayed on the rate card outside there
Booking office at Banganga. If someone is over charging above the listed
rates its upto you how hard you can bargain.
2.) In Srinagar if you are staying at the Houseboat: - Shikara Ride are
complimentary, do not pay for the same.
3.) It is not mandatory for guest to take ponies in Gulmarg & Pahalgam to
visit all the important tourist spots, all the major tourist attraction point are
in close proximity so you can walk it down. However if still you wish to
take poly ride / sledging / rafting etc the rates the highly negotiable.
Please bargain to your max.
4.) Sightseeing to Aru Valley / Beetab Valley / Chandanwari at
Pahalgam will be by local taxi union only. Due to union outside vehicles
cannot enter these places. The rate is highly negotiable if you wish to
visit these places. You have to pay extra directly.
5.) For Shopping: - Visit Shepherds craft
Address: Munawarabad Behind Indian oil petrol pump6.) For Kashmiri Wazwan Food: - Aadhoos at Lal Chowk Srinagar is the
best place and Mutton Kebab at Gee Enn Bakers - Residency Road.
7.) For Vegetarian Food in Srinagar: - Krishna Dhaba is the best place.
If need to modify the quote/itinerary or if price is not fitting in your budget, then let
agent know directly
8.) In case of road closure due to snow and slippery roads, our vehicle will not be
allowed to ply as a precautionary measure. This is as per govt./administration orders.
Only snow jeeps/chained vehicles are allowed to ply. These vehicles can be hired on a
direct payment basis or the same can be arranged by us at an additional cost.
